Ralf Haller
September 11th, 2010

It works very well and fast here at 39k feet. I paid $12.95 during this 5h flight with US Airways from the east to the west coast in the US. They have big ads about this service on all the seat tables so that you cannot miss it. And it looks like a few people are using it on this late afternoon flight. Great service.
Tags: Gogo, Inflight Internet
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Ralf Haller
September 3rd, 2010

Yesterday Samsung showcased its new iPad contender, the Samsung Galaxy Tab. As this comparison chart shows the product is a serious - albeit currently only - real competitor. It has also things that the Apple iPad does not have, notably:
- front and rear facing cameras
- Adobe flash support
- expandable storage
- GPS built in (iPad only in UMTS model)
- full multitasking support
Since it is an Adroid device it has access to the big Android app market plus to non-market apps as well. Also e-book and newspaper/magazine downloads are available through the Readers Hub.
Its current key differentiator is its size though. With a 7″screen it is smaller than the iPad and therefore better suited for carrying around. Of course Apple is expected to bring out other form factors as well but the Samsung Galaxy Tab should already be available in Europe in a few weeks and then in the US as well shortly after.
Tags: Android, Apple iPad, Samsung Galaxy Tab
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Ralf Haller
April 9th, 2010

Today I could test drive for the first time ever an electrical car from Mitsubishi, the MiEV. (see also the UK page) The car had a great acceleration - as expected - also uphill and was also much faster than my gasoline-driven Mazda 3 1.6.
Assuming you can recharge the car at work the daily radius will be doubled and the majority of the commuters here in Zurich could use one easily I think.
For a video look here and for pictures that I took look here.

Tags: electrical car, Mitsubishi MiEV in Zurich
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Gadgets, News & Our 2 Cents
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Ralf Haller
April 4th, 2010

Now that everyone expects a huge rise in mobile data traffic (e.g. 40x in 5 years according to Coda Research Consultancy) it is even more important to know that user experience and speed are valued higher by the mobile users than relevant content. This is different than in desktop use and must be taken into consideration when you develop products for the mobile space.

Tags: mobile use expectations, mobile vs desktop search
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Ralf Haller
March 24th, 2010
The new Samsung Galaxy with its incredible AMOLED touchscreen seems to be the best Android phone ever. MobileBurn says, “It was so sharp, crisp, and colorful that the photos and videos just jumped off the screen.”Great set of other features too. (real n standard Wifi, 118g light, 9.9mm thin, 5 megapixel camera with ability to record 720p HD video). Apple should have maybe better sued Samsung and not HTC it seems as this Samsung Android mobile phone might become the best iPhone competitor soon.

Tags: Android 2.1, iPhone, Samsung Galaxy
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Ralf Haller
February 13th, 2010

The navigation software market seemed to have been under heavy commodity pressure recently. With Google providing free navigation now for all Android phones, NOKIA felt they had to pull out something too also in light of Apple’s iPhone success. Of course the $8.1 billion they spent on Navteq needed to also put to work quickly. Unfortunately they did once more not get the end user requirements and decided to confuse people by offering free maps (for some of their handsets) and free turn-by-turn voice-directed navigation (again for only some of their handsets and confusingly different ones than the few who have free maps).
So where is this all leading and what can we expect in this market to happen?
In my opinion NOKIA will once more not be able to profit from this new development. They did not only enter this opportunity too late, spending also way to much money on Navteq but also screwed it then up with confusing licensing terms and announcing FREE in the headlines when in fact the small print shows that this is only true for a few handsets. Google will go its path and probably soon offer the best location based and real world viewing experience and that for free. With that move they will put a huge amount of pressure on the other navigation companies to innovate even more and faster. Navigon and TomTom have clearly seen this pressure and reacted with price cuts and many new developments such as 3D map views, voice activation, alternative route suggestions based on driving habits or real-time traffic situations. Both offer their products now on the iPhone with nice mounting cradles to use it in the car. TomTom even has one with a built-in GPS receiver chip to improve the navigation for the iPhone and enable the iPod Touch as well. But both vendors face a dilemma that is hard to fight: pricing drops drastically while at the same time more and more devices and features seem to be required to be able to offset this trend with more unit sales. They need to streamline their production costs and reduce hardware to very few platforms while putting all efforts into software development. Location based services is the way to go as well as combining it with social networking but while this is easy to say it requires a totally new approach and most importantly new business models where also online and mobile ads should be looked at. Both companies need new talent that are experts in online ads and social networking. I doubt though that they will be able to pull that off quickly enough which will make them acquisition targets maybe for other mobile phone vendors. Of course currently their navigation devices are still better than Google’s since they can clearly profit from years of experience in the car navigation market, but that gap will shrink quickly in the next 2-3 years if not even faster.
Garmin needs to be mentioned as well. The company did a smart move understanding the danger of commodity markets obviously very well and was branching out into all kinds of vertical markets with specialized products (flying, boating, trucking, hunting, hiking and all kinds of sports). It will be much harder to compete against them by Google and since they are established now in many of these vertical markets TomTom and Navigon are simply too late to copy that business model and most likely also don’t have the cash to do so. So I think Garmin looks fine while the rest will face tough times ahead.
Tags: Garmin, Google Maps, location-based services, Navigon, Navteq, NOKIA Maps, TomTom
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Ralf Haller
February 9th, 2010
Got a new gadget. My Samsung D600 which I purely used for making voice calls got a bit aged now and I was in the market for a new phone. Having an iPodTouch for emails and surfing via WLAN I again was looking for a non-smartphone phone and had in mind something similar to my old Samsung which was one of the best phones I ever had. (light-weight, for a slider super slim fitting into a shirt pocket, long battery life, very easy to use, gorgeous color display, some basic software on board that I - admittedly - hardly used though, apart from the soccer penalty Java game).
During these smartphone times it was very very difficult to find anything even close to my beloved Samsung and I nearly decided to continue with it. But then NOKIA announced free turn-by-turn navigation and I decided to go for a NOKIA 6700 hoping to use it as a GPS and phone. Here now my first few hours of partly OK and partly frustrating experience that show how far away NOKIA is from becoming a software company and from Apple:
- it becomes very quickly obvious that NOKIA is trying to tie in their app and music store with over the air downloads. While this is certainly in the interest of mobile operators for the end user it means long download times and higher costs. For me as I already have the iPod Touch with many great apps I won’t use the OVI store at all also due to this annoying setup. nice try guys but this is amateurish.
- since navigation is now for free I was eager of course to try it out. After installing a bunch of software applications such as the one for synchronizing the phone with a PC (Mac is not supported - aeh!?), a SW update program and then a Map uploader program. In between things were hanging when Microsoft’s framework had to be installed. Overall I did not understand why it is not possible to simply have it all in one package. The average user will be struggling with all these software installs. So now eager to finally get it going I realized that I needed to activate the navigation service first for then it said I could try it out for 30 days. I am a bit confused now and not sure if that is indeed a trial only or a wrong info and I can use it for free as long as I wish. If I cannot I will give the phone back for sure as it would be a complete rip off…
- Now OVI has not only apps (that I won’t use as mentioned) but also offers online file storage, Contact, Calendar, Mail and a Music store. File storage I won’t need as I will do that with my iPod Touch and a nice app, Contact I am using and sync worked well (unfortunately over the air so I will watch my bill because paying for Contact syncing is again BS and so far I have not found a way to sync with my MacBook), Calendar I won’t use but would have loved to, unfortunately it does not seem to support any other calendars right now, so entirely worthless since I for sure won’t start keeping a second calendar just for the phone, Mail I don’t need either since it only supports ovi.com mail extensions and I hate to have to joggle between different emails. The music store offers one year free music downloads, whow I thought, but then I realized only three mobile phones are supported and of course mine is not.
Summary:
While NOKIA is obviously trying to catch up with Apple at the current state they are hopelessly far behind them that makes it often not only frustrating but gets funny or if you are sentimental makes you feel sorry for them. The software remains a patchwork with way too many different applications that at the end don’t even do what people want to do. If you are a Mac user then you simply cannot work with a NOKIA phone properly. And even if you have a PC (which I do and used here) frustration is big. Now remember though that I only wanted a phone for making calls and a free GPS built in. Assuming the navigation is indeed for free then the phone is a high quality audio machine that works very well with a BT headset, stores a bunch of contacts even in the OVI application so does the job I wanted it to do. So while I am fine with this phone, NOKIA is in trouble and if they want to remain a significant player then they have to fully focus on end-to-end total user experience and usability.
Update: as it turns out the NOKIA 6700 has no free navigation included. Only free map downloads. NOKIA is not clearly stating this on their website and therefore one better checks exactly if your model has free spoken navigation as well or if you need to buy a 90 USD license to do that.

Tags: iPhone, NOKIA 6700, OVI, OVI maps
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Ralf Haller
February 3rd, 2010

.
Also read the Skype blog post.
Tags: iPhone, Skype over 3G
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Ralf Haller
January 30th, 2010

This week the world saw not only Apple’s iPad announcement but also Google and Microsoft showing very strong sales and profit numbers. Moreover,
Nokia had a 60% profit rise and promised a healthy 2010 with more smartphones to come out. The difference with Nokia, though, was that it was achieved with cost cuts and not with new product launches, but that could well come this year as well. That Nokia are not simply surrendering its mobile phone market leadership to Apple is clear from their aggressive move now offering highly data-efficient turn-by-turn GPS navigation
for free on some of their phones. I saw that demoed already last year at the Mobile World Congress in Barcelona and was very impressed. So to use this as a differentiator was the right move, I think.
There are many voices out there that say that only a few mobile OSs would survive and among them Apple, Google (Android), RIM, and Microsoft (Windows Mobile). Nokia’s OSs are not mentioned. One of the major reasons brought up is that Nokia is not a SW company but a hardware manufacturer only. I am not sure though if that is correct. In particular if Nokia continue to make the right moves like this free SW GPS, and acquires SW companies, then they have their current market leadership behind them. Also, unlike both Google and Apple, Nokia have a very strong relationship with the mobile operators as their distribution partner. To change a working infrastructure is a tough thing to do and typically requires really big differentiation and benefits. Of course Apple is able to deliver them but also seems to be the only vendor out there with that capability. That would reduce the battle for Nokia to one company “only” which is Apple. And to do that they need to do more than provide SW. Nokia have known that for a while and that’s the reason why they launched their Ovi platform, offering free music downloads and now free GPS capability. Of course free is not a good business model for a CE vendor and that’s why they have to really integrate this all well so that they offer an alternative to the Apple platform (touch phones, iTunes store, music player, apps, ebook reader). Looking at their website that’s exactly what they are working on but you can also see their main deficiency: while maps are free, network download charges for synchronization are of course not, and depend on your operator and your mobile plan. Apple would have provided deals with the major operators offering a complete end-to-end user experience (and if it is only that you can conveniently buy/activate it through iTunes). So still some way to go for Nokia, but first steps look promising at least.
One additional question now is what will happen with GPS vendors when what they offer is essentially a freebee on mobile phones. Worth a new blog post I think…
Tags: Nokia Ovi
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Ralf Haller
January 16th, 2010
I tried out this startup company’s service today and it worked very nicely. At first I was not sure what it might bring in addition to web presentation services such as GoToMeeting or Webex, but it soon became clear.
While GoToMeeting still has no smartphone app, which I consider as pretty weak, Webex has that too. MightyMeeting’s approach is to upload your presentations (the limit is 20 MBytes per presentation) and then run it from there. So it is the SaaS version of these two other web presentation tools.
What are the advantages of doing that? The biggest advantage I see is in being able to run an online presentation simply from your iPhone, iPod Touch, Android or other smartphone and not having to be at your laptop or PC. Of course you can run it from there, too. While it is also possible to run a presentation and advance the slides from your smartphone while your laptop is connected to an LCD beamer, I was not then able to select a full-screen view, which is not ideal of course as you always see the border of the program and the browser. The program is in beta so I hope they add full screen view as well in that operation. One can expect that they will add better usability and communication features such as VoIP (a basic chat function is already supported) over time too.
This tool is free right now. No idea how they plan to commercialize it. One approach could be to come out with an enterprise version that they charge for the same way the others do. MightyMeeting btw won the last event of Founders Showcase run by TheFunded in Silicon Valley where every 3 months about 200 entrepreneurs and VCs come together to listen to pitches from very early stage companies and then vote for the best one that evening.
Tags: web presentations from smartphones
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