Ralf HallerRalf Haller October 24, 2009

Network services vs. information services, or how Communities (Facebook) replace Search (Google) in the future

This week we have seen two major announcements that are clearly relevant for social media communications: first Microsoft said they would integrate both Facebook and Twitter into Bing and then Google announced an integration into search with Twitter and others. “Financial terms” were exchanged between Google and Twitter is what Marissa Mayer disclosed at the Web 2.0 Summit in San Francisco so it is at least clear that there are business interests behind it.

I think this will be the start of much more social media relevance and for sure also the use of private social communities (disclosure note: that we also offer as a service to deploy and manage) where companies built their own communities that are relevant to them and the stakeholders that they see as relevant.

At the same event Web 2.0, the most commented on presentation was btw exactly about this topic where Sean Parker, an entrepreneur who was founding President of Facebook and founder of infamous Napster and others and at the age of 27 was already a VC at Founders Fund, talks about a paradigm shift away from information services towards network services: “Why companies like Twitter, Facebook, Ebay and Apple (but not Google) will determine the future of the Internet” or “Collecting data is less valuable than connecting people”. His slides can be seen here.

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